Privacy policy

Privacy Policy

J-M SUPPLIES (“we,” “us,” “our”) operates jmsupplies.store (the “Site”) and related services (collectively, the “Services”). By using the Services, you agree to this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. We will post updates with a new “Last updated” date.

What Personal Information We Collect

• Information you provide directly: name, email, phone, billing/shipping address, payment confirmation, account credentials, wishlist/cart, messages submitted via our forms.
• Automatically collected (“Usage Data”): device/browser data, IP, pages viewed, actions on the Site, collected via cookies, pixels, and similar technologies.
• From third parties: ecommerce platform (e.g., Shopify), payment processors, fulfillment/shipping partners, analytics and marketing providers.

How We Use Personal Information

• Provide the Services: process/fulfill orders, arrange shipping/returns, manage accounts, send order and support notifications, collect reviews.
• Marketing & advertising: send promotional email/SMS (with consent where required); tailor content and ads on and off our Site.
• Security & fraud prevention: detect, investigate, and prevent fraudulent or illegal activity.
• Customer support & operations: respond to inquiries and improve the Services.

SMS Marketing

If you opt in, you consent to receive promotional SMS about products, services, and offers (e.g., promotional updates, product announcements, special offers). Message frequency may vary (up to ~10/mo). Message & data rates may apply. Reply STOP to opt-out; HELP for help. Consent is not a condition of purchase.

Cookies & Tracking

We use cookies/pixels to operate the store, remember preferences, run analytics, and personalize ads. Learn more about Shopify cookies here: Shopify Cookies. You can control cookies in your browser; blocking some cookies may impact functionality.

Disclosure of Personal Information

• Vendors/Service Providers: ecommerce hosting (e.g., Shopify), payment processing, fulfillment/shipping, customer support, analytics, cloud storage, and SMS/email providers (e.g., Omnisend).
• Business/marketing partners: to personalize and measure ads and promotions.
• Affiliates and in corporate transactions: where lawful and appropriate.
• Legal compliance & protection: to comply with law or protect our rights/users.

“Sale” & “Sharing” for Advertising

In the last 12 months, we may have “sold” or “shared” (as defined by applicable law) identifiers, commercial information, and usage data with advertising partners for cross-context or targeted advertising. We do not knowingly “sell” or “share” the personal information of individuals under 16.

Your Choices & Rights

• Marketing: Unsubscribe from emails via the footer link; reply STOP to SMS; you may still receive transactional messages.
• Cookies/Ads: Manage browser cookie settings. Some browsers offer Global Privacy Control signals.
• Access/Deletion/Correction (where applicable): contact us to submit a request, subject to verification.

Security & Retention

We use reasonable safeguards appropriate to the nature of the information. No method is 100% secure. We retain information as necessary for the purposes described and to meet legal/operational requirements.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children. If you believe a child provided data, contact us to delete it.

Third-Party Sites & Social Features

Our Site may link to third-party sites. We are not responsible for their content or privacy practices. Review their policies.

Contact Us

For privacy questions or to submit a rights request, contact us via our forms below.